There was a possibility that some of his team members (Andrews and Miczek) resented his sudden promotion to General Manager. Peterson was also in the midst of internal conflicts between some of the team members which made it more difficult to concentrate on the final goal of product launch. 4) Inability to build and lead a team: As per the case, there is no fact to suggest that Erik Peterson made efforts to unite his team to achieve a very ambitious goal of launching the catheter in the stated period. He didnt try to inspire them, to motivate them for the higher goals. He just tried to investigate all the problems by himself without any delegation and trust to his employees. RECOMMENDATIONS: The following possible solutions should be recommended to Peterson for the issues discussed above: 1) During Jenkins visit, Peterson should report Biometras performance from his point of view, asking for his professional advice on how to solve the pressing problems. He should also set up possible monthly meetings in the future about Biometras performance. On the other hand, Peterson should encourage Hardy to be more involved in decision-making. 2) Peterson should organize a teambuilding meeting where he should clearly explain all the ambitious goals of the project. He should ensure effective communication among the various teams and motivate them towards meeting the target launch deadline. Efforts should be made towards resolving differences like the one between Andrews and Miczek and encouraging them to see the larger picture and work towards a common goal. 3) Peterson should talk with Green and Cantor explaining that he needs their support and advice for Biometras catheter launch and try to overcome the initial differences between him and them.
CONCLUSION: Erik Peterson should realize his shortcomings and try to compensate them by taking the support of his team as well as Richard Jenkins. It is only when all team members cooperate and work, shall it be possible to achieve the common goal of launching Biometras catheter by the stipulated deadline.