People base behavior on values and are less affected by a set of rules and regulations as elucidated in the implicit and explicit policies; they are influenced more by what they know is of paramount value to their service to the client and company they service. In this vein, the mission statement provides the greatest influence to the employee behaviors, impacting it for positive outcomes.
It is customary to specify these mission statements to the employees in the letter of appointment as well as ht terms and conditions guiding their employment and service to the company including its clients. Of all, what stays and is closest to the staff is the mission statement, hung at a specific location in the company. It is usually accessible and easy to understand. On the basis of its omnipresence, it influences the character of members of staff to work, their attitude to their responsibilities at the duty post is constantly checked and twisted at the sight of short concise and easy to memorize sentence[s].
Usually, this statement becomes the foundation for making right decisions during unfavorable situations, the impetus for proposing innovative ideas and implementing them for the good of the colony. It helps to improve the [performance of status by encouraging them to take initiatives as at when appropriate and suiting for the situation. It is one of the tools that link the employee strength and service to the employers goals and values. This link creates a productive environment for effective delivery of services and goods to customers/clients. It clarifies thoughts and make the arduous decision-making mechanism an adventure.