The solution for this trouble requires a motivational workshop to all the staff members which results in development of harmony and healthy environment in office. It is also required to boost the morals of staff members in order develop a dynamic approach towards each and every problem. It is also required to educate staff members that disclosure of inconveniences and discussing about the problems always workout to a solution and instead conceal of facts and troubles or making self-made adjustments can never draw a positive solutions to a problem and instead there is every opportunity of re-occurrence of a problem.
Each and every staff member must have a daily chart of working schedule, coordinating team members / staff with whose interaction, discussions and meetings are held on various official issues and decisions are made. A collective team spirit and positive office environment is the hour of the need in every office. Channel of communication should be through proper mode and methods viz., emails, chat rooms, phone messages, discussion forums in meetings and detailed notes on issues that require a detailed working and explanation of notes.
Author: Thad B.Green, Jay T.Knippen (1999)
Title: Breaking the barrier to upward communication
Accessed March 11, 2008